Welcome to Chic Attire Shop’s FAQ page! We’ve compiled answers to your most pressing questions about our fashion-forward collections, global delivery, and seamless shopping experience. Can’t find what you’re looking for? Our style-conscious support team is always ready to assist at [email protected].
About Chic Attire Shop
Who is the Chic Attire Shop customer?
Our collections are designed for the globally-minded fashion enthusiast who values trend-forward style with effortless versatility. Whether you’re building a capsule wardrobe with our timeless coats and hoodies or making a statement with limited-edition pieces, we cater to those who see fashion as a form of self-expression without borders.
What defines Chic Attire Shop’s style?
We specialize in carefully curated, trend-forward pieces that blend seasonal must-haves with timeless essentials. From versatile jumpsuits to statement heels, each collection is thoughtfully selected to offer mix-and-match potential while maintaining a cohesive aesthetic of modern sophistication with a playful edge.
Product Questions
Do you carry plus sizes or petite options?
Currently, our ready-to-wear collections (dresses, jeans, jumpsuits) are available in sizes XS-XL. We’re actively working to expand our size range to be more inclusive while maintaining our quality standards. Sign up for our newsletter to be the first to know about new size offerings!
How can I tell if an item will suit my personal style?
Each product page includes detailed descriptions of fabric content, fit notes, and styling suggestions. We recommend pairing our bodysuits with premium denim for effortless chic, or layering our hoodies under coats for transitional weather versatility. Still unsure? Our customer service team can provide personalized recommendations.
Are your limited-edition collaborations restocked?
Limited-edition pieces (like our Free People collaborations) are typically one-time offerings. We suggest following us on social media for advance notice of special collections, or opting for our express shipping to secure these coveted items before they sell out.
Shipping & Delivery
What shipping options are available?
We offer two fashion-forward delivery experiences:
Standard Express ($12.95): DHL/FedEx delivery in 10-15 business days (perfect for statement heels or event dresses)
Free Standard (orders over $50): EMS delivery in 15-25 business days (ideal for wardrobe-building with coats and essentials)
Standard Express ($12.95): DHL/FedEx delivery in 10-15 business days (perfect for statement heels or event dresses)
Free Standard (orders over $50): EMS delivery in 15-25 business days (ideal for wardrobe-building with coats and essentials)
Why don’t you ship to some Asian countries?
Due to current logistical constraints in certain regions, we’re unable to guarantee our signature delivery experience. We’re actively working to expand our global reach—email us with your location, and we’ll notify you when we’re able to serve your area with the same care we provide worldwide.
How long does order processing take?
Our fashion team dedicates 1-2 business days to process each order with a meticulous quality check—because your new favorites deserve a perfect debut in your wardrobe. You’ll receive tracking details immediately after dispatch.
Returns & Exchanges
What’s your return policy?
We offer hassle-free returns within 15 days of delivery because confidence should come standard with every purchase. Items must be unworn with tags attached. Simply email [email protected] to initiate your return—no complicated forms or hidden fees.
Can I exchange an item for a different size?
Currently, we process returns rather than direct exchanges. We recommend placing a new order for your preferred size while returning the original item to ensure you secure the piece before it sells out (especially important for our jumpsuits and limited-edition items).
How long do refunds take?
Once we receive your return, refunds are processed within 5-7 business days. The timing depends on your payment provider—PayPal refunds typically appear fastest, while credit card refunds may take 1-2 billing cycles.
Payments & Accounts
What payment methods do you accept?
We accept all major credit cards (Visa, MasterCard, JCB) and PayPal for seamless checkout. All transactions are securely processed with encryption—because your style journey should be worry-free from cart to wardrobe.
Do you offer gift cards or store credit?
Not currently, but we’re developing this feature to make gifting our trend-forward pieces as effortless as styling our bodysuits with denim. In the meantime, consider sharing an e-gift card through PayPal with a note recommending your favorite Chic Attire Shop pieces!
Why was my payment declined?
Common reasons include:
– International transaction blocks (contact your bank before ordering)
– Billing/shipping address mismatch
– JCB cards not enabled for international use
Pro Tip: PayPal often resolves these issues while keeping your payment details secure.
– International transaction blocks (contact your bank before ordering)
– Billing/shipping address mismatch
– JCB cards not enabled for international use
Pro Tip: PayPal often resolves these issues while keeping your payment details secure.
Still Have Questions?
Our style-conscious support team at [email protected] treats every inquiry with the same attention to detail we apply to selecting our collections. Whether you need sizing advice for our premium denim or tracking updates on your global delivery, we’re here to ensure your Chic Attire Shop experience is as flawless as our best-selling jumpsuits.
Physical Address:
2260 Asylum Avenue, White Plains, US 10601